Terms of Use

 

Errors & Omissions

Whilst every care is taken to provide information that is valid, clear and accurate at time of publication, DILF Wines acknowledge that errors may occur. As specials, policies, price points, dates, conditions, and information are continually changing, DILF Wines reserve the right to revise our content at any time to ensure the information we provide to all customers is as accurate as humanly possible. We offer no warranty or guarantee on information found to be containing errors or omissions.

 

Links to External Sites

Content within DILF Wines may contain links to external sites. DILF Wines accepts no responsibility for content published on external sites, and accepts no liability for the content of any linked provider.

 

Intellectual Property

All content contained within the DILF Wines site, it’s marketing collaterals both online and offline, graphics, logos and bottle shots are subject to copyright owned by DILF Wines and its suppliers/licensors and are protected by the laws of Australia governing copyright and intellectual property ownership.

Copyright of content provided under license to DILF Wines by third parties, is owned by that third party and may not be reproduced without permission from said third party. It is not permissible to reproduce any content from DILF Wines or any of the aforesaid IP for commercial, educational or private use without express permission in writing from DILF Wines. Any improper use as defined under copyright law is strictly prohibited and will be prosecuted.

 

Password Security

Password security is the sole responsibility of the DILF Wines visitor and member. DILF Wines accept no responsibility for access gained by others to your personal information, including but not restricted to information pertaining to your identity or credit card, through the owner of these details not exercising reasonable caution and security against theft or misuse. It is the responsibility of visitors to the website to ensure the privacy of their own password. DILF Wines encourage our members to change their passwords on a regular basis, and to use alphanumeric combinations.

 

Pricing Errors

In the event of a product inadvertently appearing on the website at the wrong price, DILF Wines reserves the right to cancel or decline orders for the product at the incorrect price, even if a credit card has already been debited. In the event that a credit has already been take, DILF Wines will notify the buyer and refund the price of the product immediately.

 

Product Availability

All products are sold on a ‘while stocks last’ basis, if an order has been placed after the requested product has sold out, the buyer will be contacted with the option to take delivery of a product of at least equal quality or a full refund.

 

Delivery

DILF Wines will always endeavour to deliver wine to buyers in as little time as possible. Please allow up to 7 working days for delivery to be made. Remote areas may take slightly longer for obvious logistical reasons. Once an order has been dispatched from the winery to its original destination, any changes to that destination or redirect requests made by the customer are the responsibility of the customer and not of DILF Wines.

 

Dry Area Restrictions

DILF Wines will not delivery to any area deemed a dry zone under Australian law, Please do not attempt to order to these areas as they will be refused.

 

Risk

Any risk of damage, deterioration or loss is passed to the customer when receiving delivery.

 

Cancellations

All customers have the right to cancel their order for up to seven days from when the order is placed. If the product has already been delivered, DILF Wines will arrange for the products to be picked up. Products must be returned in an ‘as new’ and saleable condition.

 

Returns

Should wine need to be returned, DILF Wines will organise to pick up the wine. Until the wine is collected, the buyer is liable to store the wine in a safe place and take reasonable care of it. Wine should be returned in its original box and packed to avoid breakages while in transit.

 

Refunds

All refunds will be transacted within 30 days of DILF Wines being notified and confirmation has been received that the wine has been returned in saleable condition.

 

Force Majeure 

DILF Wines will take no responsibility for inability to supply for reason of events that are beyond reasonable control. In the event of a delay of supply the consumer will be contacted with an expected time frame of delivery. If DILF Wines is prevented from delivering for an extended period of time, either party may cancel the order without liability to the buyer.

 

Warnings

DILF Wines supports the responsible consumption of alcohol, excess consumption of alcohol may be harmful.

Full cartons of wine can be heavy, Please transfer bottles individually if you are unsure about the weight. Red wine will stain if spilt or dropped.

 

Minimum Age of Delivery

DILF Wines operates under a SA Producers Licence, to buy wine from the website the buyer must be over 18 years of age, verifiable by ID and specify a domestic shipping address within Australia. By placing an order with DILF Wines, the buyer confirms that they are over the age of 18 and it is legal that they purchase Alcohol. DILF Wines is required under SA law to requests your date of birth upon ordering, this information is kept for legal reasons only. The courier delivering the wine will check identification; wine cannot be delivered to a buyer unable to prove they are of legal age.

 

Special Offers

DILF Wines reserve the right to terminate a special offer at any time without prior notice

 

Viruses

Whilst DILF Wines is extremely careful with files uploaded to the site, Internet security is your responsibility and we fully endorse the use of virus protection software on your computer.

 

Overseas Delivery

Due to Liquor Licensing laws we are currently unable to sell internationally. Orders can only be shipped within Australia.